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Feedback
1
Were you attended promptly when you came to the workshop?
YES
NO
2
Was your car ready at the date and time promised by service advisor?
YES
NO
3
Is this the second time you have come for the same problem?
YES
NO
4
How do you rate the quality of the washing and cleaning of your car?
1
2
3
4
5
6
7
8
9
10
POOR
GOOD
EXCELLENT
NOT APPLICABLE (CAR NOT WASHED)
5
Are the charges of Service & Repair...
MORE THAN
ESTIMATE GIVEN
ALMOST AS PER
ESTIMATE GIVEN
NO ESTIMATE
GIVEN
6
How do you rate explanation given by service advisor of work done on your car?
1
2
3
4
5
6
7
8
9
10
POOR
GOOD
EXCELLENT
7
How do you rate your overall interaction & experience with the workshop during this visit?
1
2
3
4
5
6
7
8
9
10
POOR
GOOD
EXCELLENT
8
Name of service Advisor who attended to you
9
Other Details:
Vehicle Registration No.
MODEL
SANTRO
i10
GETZ
i20
ACCENT
VERNA
ELANTRA
SONATA
TUSCON
OTHER
Customer Name
Telephone
Mobile
10
Message: